Privacy Policy

  1. 1. Controller

    The controller responsible for the processing of personal data on this website is:

  2. 2. General Information on Data Processing

    We take the protection of your personal data very seriously and process it in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the Dutch Algemene Verordening Gegevensbescherming (AVG).

  3. 3. Collected Data

    We collect personal data when you visit our website, register, or use our services. The collected data includes, but is not limited to:

    • Registration Data: Name, email address, date of birth, gender, location, profile information.
    • Usage Data: IP address, log data, browser type, pages visited.
    • Communication Data: Messages sent through our platform.
    • Billing Data: Payment information, invoice details, data on paid options.

  4. 4. Purposes and Legal Bases for Data Processing

    Your data is processed for the following purposes:

    • Service Provision: (Art. 6(1)(b) GDPR/AVG)

      To provide you with a user account and the features of our platform.

    • Platform Improvement: (Art. 6(1)(f) GDPR/AVG)

      Analysis of usage data to optimize our services. We use:

      • Matomo: A self-hosted web analytics tool that collects anonymized user data.
      • Google Analytics: A web analytics service by Google that collects data on the use of our website. Your IP address is anonymized before being sent to Google. More information can be found in the Google Privacy Policy.
    • Marketing and Communication: (Art. 6(1)(a) GDPR/AVG)

      Sending emails or push notifications, provided you have given your consent.

    • Security Measures: (Art. 6(1)(f) GDPR/AVG)

      Protection against misuse and ensuring the security of our platform.

    • Compliance with Legal Obligations: (Art. 6(1)(c) GDPR/AVG)

      Data related to paid options (e.g., invoices and transaction data) must be retained for at least 7 years in accordance with Dutch tax law (Wet op de Rijksbelastingen).

  5. 5. Data Sharing

    We only share your data with third parties if:

    • It is necessary for the fulfillment of the contract (e.g., payment service providers).
    • You have explicitly given your consent.
    • There is a legal obligation to do so.
    • It is required to pursue our legitimate interests.

  6. 6. Data Retention

    • General Data: Your personal data will only be stored for as long as it is necessary to fulfill the respective purposes or as required by law.
    • Tax-Relevant Data: Invoices, payment data, and other billing-related information will be securely stored for the legally required period of at least 7 years.

  7. 7. Your Rights

    You have the following rights regarding your personal data:

    • Right to Access: You can request information about the data we store.
    • Right to Rectification: You can request the correction of inaccurate data.
    • Right to Deletion: You can request the deletion of your data, provided no legal retention obligations exist.
    • Right to Restriction of Processing.
    • Right to Data Portability.
    • Right to Withdraw Consent: You can withdraw any consent you have given at any time.
    • Right to Lodge a Complaint: You can file a complaint with the competent Dutch authority, the Autoriteit Persoonsgegevens (AP).

    Additionally, you can modify your data or delete your account at any time through your user profile. Please note that tax-relevant data cannot be deleted while the legal retention period applies.

  8. 8. Cookies

    We use cookies to provide and improve our services. More information can be found in our [Cookie Policy](Link to Cookie Policy).

  9. 9. Changes to the Privacy Policy

    We reserve the right to change this Privacy Policy. The latest version will always be available on our website.

  10. 10. Contact

    For questions or concerns regarding the processing of your data, you can contact us at: [email protected]